Yes, a valid card is required to secure your appointment.

We just ask for 24 hours notice.

A 100% cancellation charge applies automatically for no-shows without prior notice, charged before close of business that day.

Not at all! Just arrive as you are and we'll handle all the rest for you!

No need to remove it yourself! Just be sure to add a Gel Removal to your service when booking so we have enough time allocated.

Yes, we can safely remove product applied elsewhere! Please ensure you add a Gel Removal to your service when booking, or select our dedicated Removal Only treatment so we have enough time set aside.

We kindly ask that you refrain from cutting your own cuticles or filing your nails—your therapist will handle all the prep!

We love seeing your vision! Please email your inspiration photos to us in advance of your appointment, or discuss your ideas during your consultation on the day. Remember to select Nail Art or a French Finish when booking and send your photos ahead of time so we have the dedicated time needed to create your look.

We love pampering guests of all ages, but we do have a strict age requirement of 16 and over for gel polish, BIAB, and nail enhancements to protect natural nail health. Younger clients aged 6 and up are warmly welcomed to enjoy our specialized Little Princess manicures and pedicures.

No, you do not need to fill out any forms prior to your visit. 

Appointment times vary depending on your chosen treatment, ranging from a 30-minute Mini Manicure up to 90 minutes.

Depending on the treatment, we are using our own handmade Modern Rose range, Margaret Dabbs London and premium polish/gel brands.

Polygel is a lightweight, flexible hybrid cured with UV/LED light and has no strong odor. Acrylic is a firmer, traditional formula that air-dries into a rigid, ultra-durable extension.

Yes, you can select your preferred therapist when booking online or over the phone.

To ensure a relaxing environment for all clients, we kindly ask that you leave pets at home. Registered guide and assistance dogs are always welcome!

Apply Cuticle Oil daily, avoid using your nails to open, scrape, or pick at objects and choose BIAB or Gel Polish for long-lasting gloss with built-in UV protection.

Gel and BIAB cure instantly under UV light, so you're good to go right away! For regular polish, allow at least 1–2 hours to air-dry completely.

It’s not recommended. 

Never peel or pick at them! You can book a quick Single Nail Repair with us to fix it safely.

If you experience any unexpected chipping within 7 days of your visit, please contact the salon directly and we will gladly arrange a complimentary repair.

We recommend booking a refill or maintenance manicure every 2 to 3 weeks.

Please let your therapist know right away! They will immediately stop the service, gently remove the product, and soothe your skin.

Choose an amount, pay securely online, and download your PDF instantly — we'll also email you a copy with your receipt.

No, Mink gift vouchers never expire and can be used at any of our three locations.

Yes, for €9.50 we'll post a beautifully packaged voucher with tracking, anywhere in Ireland.

ballsbridge@mink.ie

We aim to process orders the next business day, though this can take longer during busy periods.

You'll get an email once your order ships. Delivery within the Republic of Ireland takes 3–5 working days via DPD.

A flat rate of €9 applies to all Republic of Ireland deliveries.

Yes, free Click & Collect is available from our Ballsbridge flagship store. Just select this option at checkout and choose a time that suits you.

Yes, unused items in their original packaging can be returned within 14 days of purchase with proof of purchase, for a full refund.

Email orders@mink.ie with your order number and reason for return, and we'll take it from there.

We can't accept returns on opened or used products, these will be sent back to you without a refund.